Our policies and procedures
Current written protocols, policies and procedures for delivering our services and responsibilities.
- 5.1 Policies and procedures for conducting university business
- 5.2 Procedures and policies relating to academic services
- 5.3 Procedures and policies relating to student services
- 5.4 Procedures and policies relating to human resources
- 5.5 Procedures and policies relating to recruitment
- 5.6 Code of Conduct for members of governing bodies
- 5.7 Equality and Diversity
- 5.8 Health and Safety
- 5.9 Estate management
- 5.10 Complaints policy
- 5.11 Records management and personal data policies
- 5.12 Research policy and strategy
- 5.13 Charging regimes and policies
5.1 Policies and procedures for conducting university business
| Information | Freedom of Information Policy |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/Freedom-of-Information-Policy.pdf |
| Hard copy | 5 pages (A4) |
5.2 Procedures and policies relating to academic services
| Information | Awards of the University |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ awards.pdf |
| Hard copy | 17 pages (A4) |
| Information | Research Degrees |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/research-degrees.pdf |
| Hard copy | 22 pages (A4) |
| Information | Honorary Awards |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ honorary.pdf |
| Hard copy | 7 pages (A4) |
| Information | Undergraduate Modular Scheme (Version A) |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/UMS_A.pdf |
| Hard copy | 36 pages (A4) |
| Information | Undergraduate Modular Scheme (Version B) |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/UMS_B.pdf |
| Hard copy | 36 pages (A4) |
| Information | Postgraduate Credit Framework |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ pg_credit_framework.pdf |
| Hard copy | 24 pages (A4) |
| Information | Assessment Policy |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/assessment-policy.pdf |
| Hard copy | 5 pages (A4) |
| Information | Mitigating Circumstances and Student Assessment |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/mitigating-circumstances-and-student-assessment.pdf |
| Hard copy | 8 pages (A4) |
| Information | Academic Flexibility for Students Competing in International Sport |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/talented_athletes.pdf |
| Hard copy | 2 pages (A4) |
| Information | Academic Appeals (Undergraduate and Taught Postgraduate Courses) |
|---|---|
| Web link | http://kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ Student_Appeals_Taught.pdf |
| Hard copy | 9 pages (A4) |
| Information | Academic Appeals (Research Degrees) |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/Student_Appeals_Research.pdf |
| Hard copy | 10 pages (A4) |
| Information | Academic Misconduct – Undergraduate and Postgraduate Taught Courses |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/academic-misconduct-taught.pdf |
| Hard copy | 15 pages (A4) |
5.3 Procedures and policies relating to student services
| Information | Admissions Policy and Summary of Practice |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ admissions.pdf |
| Hard copy | 18 pages (A4) |
| Information | International Qualifications |
|---|---|
| Web link | http://www.kingston.ac.uk/international/studying-at-kingston/ international-qualifications/ |
| Hard copy | Webpage printout |
| Information | English Language Requirements |
|---|---|
| Web link | http://www.kingston.ac.uk/international/studying-at-kingston/language-requirements/ |
| Hard copy | Webpage printout |
| Information | English Language Programmes |
|---|---|
| Web link | http://www.kingston.ac.uk/international/studying-at-kingston/language-programmes/ |
| Hard copy | Webpage printout |
| Information | Enrolment |
|---|---|
| Web link | http://www.kingston.ac.uk/enrol/ |
| Hard copy | Webpage printout |
| Information | General Regulations |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/general_regulations_1011.pdf |
| Hard copy | 15 pages (A4) |
| Information | Accommodation |
|---|---|
| Web link | http://www.kingston.ac.uk/accommodation |
| Hard copy | Webpage printout |
| Information | Student Funding Service |
|---|---|
| Web link | http://www.kingston.ac.uk/money-matters/student-funding-service/ |
| Hard copy | Webpage printout |
| Information | ICT Support |
|---|---|
| Web link | http://www.kingston.ac.uk/support/ |
| Hard copy | Webpage printout |
| Information | Student Complaints Procedure |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ student_complaints.pdf |
| Hard copy | 34 pages (A4) |
| Information | Student Disciplinary Procedure |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ student_disciplinary_procedure.pdf |
| Hard copy | 39 pages (A4) |
5.4 Procedures and policies relating to human resources
| Information | Induction Policy |
|---|---|
| Web link | http://www.kingston.ac.uk/policies/documents/ Induction_Policy.pdf |
| Hard copy | 4 pages (A4) |
| Information | Staff Development Procedure |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/Staff_Development_Procedure.pdf |
| Hard copy | 4 pages (A4) |
| Information | Staff Development Procedure – Appendix A: Staff Development Strategy |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/Appendix_A_%20Staff_Development_Strategy.pdf |
| Hard copy | 2 pages (A4) |
| Information | Staff Development Procedure – Appendix B: Sponsorship Criteria |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/Appendix_B_%20Sponsorship.pdf |
| Hard copy | 1 page (A4) |
| Information | Staff Appraisal Scheme |
|---|---|
| Web link | http://www.kingston.ac.uk/policies/documents/ Staff_Appraisal_Scheme.pdf |
| Hard copy | 24 pages (A4) |
5.5 Procedures and policies relating to recruitment
| Information | Recruitment |
|---|---|
| Web link | http://www.kingston.ac.uk/prospects |
| Hard copy | Webpage printout |
5.6 Code of Conduct for members of governing bodies
| Information | Board of Governors – General Principles |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/boardofgovernors/documents/ Board_of_Governors_General_Principles.pdf |
| Hard copy | 1 page (A4) |
5.7 Equality and Diversity
| Information | Equality |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality |
| Hard copy | Webpage printout |
| Information | Equality Annual Report 2008/9 |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Equality-Report-0809.pdf |
| Hard copy | 5 pages (A4) |
| Information | Equality Annual Report – Appendix 1: Single Equality Action Plan as at February 2010 |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Equality-Report-0809-appendix1.pdf |
| Hard copy | 5 pages (A4) |
| Information | Equality Annual Report – Appendix 2: Student Equality Key Performance Indicator Scorecard 2008/9 |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Equality-Report-0809-appendix2.pdf |
| Hard copy | 1 page (A4) |
| Information | Equality Annual Report – Appendix 3: Staff Equality Key Performance Indicator Scorecard 2008/9 |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Equality-Report-0809-appendix3.pdf |
| Hard copy | 1 page (A4) |
| Information | Equality Annual Report – Appendices 4 and 5: Student and Staff Data Tables 2008/9 |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Equality-Report-0809-appendix4and5.pdf |
| Hard copy | 14 pages (A4) |
| Information | Equality Annual Report – Appendix 6: Student Equality Impact Assessment Schedules as at February 2010 |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Equality-Report-0809-appendix6.pdf |
| Hard copy | 1 page (A4) |
| Information | Equality Annual Report – Appendix 7: Staff Equality Impact Assessment Schedules as at February 2010 |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Equality-Report-0809-appendix7.pdf |
| Hard copy | 2 pages (A4) |
| Information | Impact Assessment: Staff Recruitment and Selection |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ staff-recruitment-and-selection.pdf |
| Hard copy | 8 pages (A4) |
| Information | Impact Assessment: Support Structure for Disabled Staff |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Equality-Impact-Assessment-Disabled-Staff.pdf |
| Hard copy | 6 pages (A4) |
| Information | Impact Assessment: Student Complaints Procedure |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Equality-Impact-Assessment-Student-Complaints.pdf |
| Hard copy | 5 pages (A4) |
| Information | Impact Assessment: UK Marketing Strategy |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ uk-marketing-strategy.pdf |
| Hard copy | 5 pages (A4) |
| Information | Single Equality Scheme |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Single-Equality-Scheme.pdf |
| Hard copy | 9 pages (A4) |
| Information | Single Equality Action Plan |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/ Single-Equality-Action-Plan.pdf |
| Hard copy | 5 pages (A4) |
| Information | Single Equality Action Plan – Appendix 1: Legislation and Requirements |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/Appendix-1.pdf |
| Hard copy | 8 pages (A4) |
| Information | Single Equality Action Plan – Appendix 2: Key Objectives |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/Appendix-2.pdf |
| Hard copy | 2 pages (A4) |
| Information | Single Equality Action Plan – Appendix 3: Involvement and Consultation |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/Appendix-3.pdf |
| Hard copy | 1 page (A4) |
| Information | Single Equality Action Plan – Appendix 4: Nutshell Guide to Equality Impact Assessments |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/diversityandequality/documents/Appendix-4.pdf |
| Hard copy | 9 pages (A4) |
| Information | Audio Recording of Lectures by Students |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ audio-recording-of-lectures.pdf |
| Hard copy | 3 pages (A4) |
5.8 Health and Safety
| Information | Health and Safety Policy |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ health_safety_statement.pdf |
| Hard copy | 18 pages (A4) |
| Information | Health and Safety of Disabled Students |
|---|---|
| Web link | http://www.kingston.ac.uk/disability-and-dyslexia/campus-information/health-and-safety |
| Hard copy | Webpage printout |
| Information | Health and Safety in Halls of Residence |
|---|---|
| Web link | http://www.kingston.ac.uk/accommodation/halls-of-residence/before-you-arrive/cleaning-health-and-safety/ |
| Hard copy | Webpage printout |
| Information | Student Substance Use and Misuse Policy |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ substance_misuse.pdf |
| Hard copy | 14 pages (A4) |
5.9 Estate management
| Information | Campus Development Plan |
|---|---|
| Web link | http://www.kingston.ac.uk/campusplanning/index.html |
| Hard copy | Webpage printout |
| Information | Kingston University Service Company Ltd. (KUSCO) |
|---|---|
| Web link | http://www.kingston.ac.uk/kusco |
| Hard copy | Webpage printout |
| Information | Sustainability Hub |
|---|---|
| Web link | http://www.kingston.ac.uk/sustainability |
| Hard copy | Webpage printout |
| Information | Environmental Policy |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ factsandfigures/sustainabilityprofile/documents/ KU_env_policy.pdf |
| Hard copy | 1 page (A4) |
| Information | Sustainability Plan |
|---|---|
| Web link | http://www.kingston.ac.uk/sustainability/ governance_sustplan.html |
| Hard copy | 19 pages (A4) |
| Information | Intersite Bus Service |
|---|---|
| Web link | http://www.kingston.ac.uk/bus |
| Hard copy | Webpage printout |
5.10 Complaints policy
If you are unhappy with the service that you have received in relation to either this publication scheme or any other request that you have made to the University under the Freedom of Information Act 2000, and wish to make a complaint or request a review of the University’s decision, please contact:
Dr Chris Ince, Head of Secretariat, Kingston University, River House, 53-57 High Street, Kingston upon Thames, Surrey, KT1 1LQ; c.ince@kingston.ac.uk
In the event that you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner cannot make a decision unless you have exhausted the complaints procedure provided by Kingston University. The Information Commissioner can be contacted at:
The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Please see 5.3 above for the University’s Student Complaints Procedure.
5.11 Records management and personal data policies
| Information | Information Security Policy |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/information-security-policy.pdf |
| Hard copy | 23 pages (A4) |
| Information | ICT Security and Usage Policy |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ ICT.pdf |
| Hard copy | 32 pages (A4) |
| Information | Data Protection Policy |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ data_protection_policy.pdf |
| Hard copy | 4 pages (A4) |
| Information | Privacy Policy |
|---|---|
| Web link | http://www.kingston.ac.uk/privacy-policy/ |
| Hard copy | Webpage printout |
| Information | Policy on the Management and Retention of Student Files |
|---|---|
| Web link | http://kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ Management_and_Retention_of_Student_Files.pdf |
| Hard copy | 4 pages (A4) |
| Information | Copyright Information |
|---|---|
| Web link | http://www.kingston.ac.uk/informationservices/ copyright/index.html |
| Hard copy | Webpage printout |
5.12 Research policy and strategy
| Information | Research Policies and Guidance |
|---|---|
| Web link | http://www.kingston.ac.uk/research/policies-and-guidance |
| Hard copy | Webpage printout |
| Information | Research Strategy |
|---|---|
| Web link | http://www.kingston.ac.uk/research/research-strategy/ documents/research_strategy.pdf |
| Hard copy | 12 pages (A4) |
| Information | Research and Enterprise |
|---|---|
| Web link | http://www.kingston.ac.uk/research/research-and-enterprise |
| Hard copy | Webpage printout |
| Information | Intellectual Property Rights Policy: Staff |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ intellectual_property_general.pdf |
| Hard copy | 2 pages (A4) |
| Information | Intellectual Property Rights Policy: Students |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ intellectual_property_students.pdf |
| Hard copy | 2 pages (A4) |
| Information | Student Intellectual Property Rights Appeal Panel Membership and Terms of Reference |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ student_ip_appeals.pdf |
| Hard copy | 1 page (A4) |
| Information | Ethics: Guidance and Procedures for Undertaking Research Involving Human Subjects |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ ethics.pdf |
| Hard copy | 37 pages (A4) |
| Information | Code of Good Research Practice |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/documents/ research_good_practice.pdf |
| Hard copy | 6 pages (A4) |
| Information | Academic Misconduct Procedures – Research (Staff) |
|---|---|
| Web link | http://www.kingston.ac.uk/aboutkingstonuniversity/ howtheuniversityworks/policiesandregulations/ documents/academic-misconduct-research.pdf |
| Hard copy | 6 pages (A4) |
5.13 Charging regimes and policies
| Information | Undergraduate Money Matters |
|---|---|
| Web link | http://www.kingston.ac.uk/undergraduate/money-matters |
| Hard copy | Webpage printout |
| Information | Postgraduate Tuition Fees |
|---|---|
| Web link | http://www.kingston.ac.uk/postgraduate/fees-and-funding/tuition-fees |
| Hard copy | Webpage printout |
Freedom of Information Charging Policy: Documents available electronically, either via links in this publication scheme or via an e-mail attachment from the Freedom of Information Officer, will be supplied free of charge. A charge of £1 per CD-ROM will be made where the size(s) of electronic file(s) requested is sufficiently large for it not to be possible to send the requested information by e-mail, or where the information has been specifically requested in this format. A charge will not be made for hard copy paper documents, except where a total of 100 or more pages has been requested, in which case a charge of 2p per page will be made to cover photocopying costs. The University reserves the right to amend this charging policy at any time. Any charges payable will be notified to the applicant, and payment required, prior to the request being fulfilled.
