Our policies and procedures

Current written protocols, policies and procedures for delivering our services and responsibilities.

5.1 Policies and procedures for conducting university business

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5.2 Procedures and policies relating to academic services

Information Awards of the University
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
awards.pdf
Hard copy 15 pages (A4)
Information Award of MA/MSc by Research
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
MAMSc_research_award.pdf
Hard copy 7 pages (A4)
Information Award of Master of Philosophy (MPhil)
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
MPhil_award.pdf
Hard copy 8 pages (A4)
Information Award of Doctor of Philosophy (PhD)
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
PhD_award.pdf
Hard copy 9 pages (A4)
Information Award of PhD by Publication
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
PhD_by_publication_award.pdf
Hard copy 3 pages (A4)
Information Honorary Awards
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
honorary.pdf
Hard copy 7 pages (A4)
Information Undergraduate Modular Scheme
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
UG_module_scheme.pdf
Hard copy 29 pages (A4)
Information Postgraduate Credit Framework
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
pg_credit_framework.pdf
Hard copy 21 pages (A4)
Information Assessment Policy
Web link http://kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
Assessment_Policy.pdf
Hard copy 5 pages (A4)
Information Assessment Process
Web link http://kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
Assessment_Process.pdf
Hard copy 5 pages (A4)
Information Student Appeals (Taught Programmes)
Web link http://kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
Student_Appeals_Taught.pdf
Hard copy 8 pages (A4)
Information Student Appeals (Research Degrees)
Web link http://kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
Student_Appeals%20_Research.pdf
Hard copy 9 pages (A4)
Information Academic Misconduct Procedures
Web link http://kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
Academic_Misconduct_Procedures.pdf
Hard copy 14 pages (A4)

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5.3 Procedures and policies relating to student services

Information General Admissions Policy
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
admissions.pdf
Hard copy 2 pages (A4)
Information General Student Regulations
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
general_regulations_0809.pdf
Hard copy 18 pages (A4)
Information Accommodation
Web link http://www.kingston.ac.uk/accommodation
Hard copy Webpage printout
Information Student Complaints Procedure
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
student_complaints.pdf
Hard copy 34 pages (A4)
Information Student Disciplinary Procedure
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
student_disciplinary_procedure.pdf
Hard copy 39 pages (A4)

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5.4 Procedures and policies relating to human resources

Information Induction Policy
Web link http://www.kingston.ac.uk/policies/documents/
Induction_Policy.pdf
Hard copy 4 pages (A4)
Information Staff Development Policy
Web link http://www.kingston.ac.uk/policies/documents/
Staff_Development_Policy.pdf
Hard copy 6 pages (A4)
Information Staff Appraisal Scheme
Web link http://www.kingston.ac.uk/policies/documents/
Staff_Appraisal_Scheme.pdf
Hard copy 24 pages (A4)

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5.5 Procedures and policies relating to recruitment

Information Recruitment
Web link http://www.kingston.ac.uk/prospects
Hard copy Webpage printout
Information Current Vacancies
Web link https://recruitment.kingston.ac.uk
Hard copy Pre-printed published document (A4)

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5.6 Code of Conduct for members of governing bodies

Information Board of Governors – General Principles
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/boardofgovernors/documents/
Board_of_Governors_General_Principles.pdf
Hard copy 1 page (A4)

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5.7 Equality and Diversity

Information Diversity and Equality
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
factsandfigures/diversityandequality
Hard copy Webpage printout
Information Dignity at Work and During Study Policy
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
dignity_policy.pdf
Hard copy 10 pages (A4)
Information Disability Equality Policy Statement
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
disability_equality.pdf
Hard copy 5 pages (A4)
Information Disability Equality Implementation Plan
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
factsandfigures/diversityandequality/documents/
disability_equality_plan.pdf
Hard copy 47 pages (A4)
Information Disability Equality Scheme
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
factsandfigures/diversityandequality/documents/
disability_equality_scheme.pdf
Hard copy 9 pages (A4)
Information Diversity and Equality Policy Statement
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
diversity_equality.pdf
Hard copy 1 pages (A4)
Information Diversity and Equality Annual Report
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
diversityequalityannualreport200607.pdf
Hard copy 42 pages (A4)
Information Equal Opportunities Policy
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
equal_opportunities.pdf
Hard copy 2 pages (A4)

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5.8 Health and Safety

Information Health and Safety Policy Statement
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
health_safety_statement.pdf
Hard copy 1 page (A4)
Information Occupational Health and Safety
Web link http://www.kingston.ac.uk/prospects/occhealth.html
Hard copy Webpage printout
Information Health and Safety of Disabled Students
Web link http://www.kingston.ac.uk/disability-and-dyslexia/campus-information/health-and-safety
Hard copy Webpage printout

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5.9 Estate management

Information Campus Development Plan
Web link http://www.kingston.ac.uk/campusplanning/index.html
Hard copy Webpage printout
Information Kingston University Service Company Ltd. (KUSCO)
Web link http://www.kingston.ac.uk/kusco
Hard copy Webpage printout
Information Sustainability
Web link http://www.kingston.ac.uk/sustainability
Hard copy Webpage printout
Information Environmental Policy
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
factsandfigures/sustainabilityprofile/documents/
KU_env_policy.pdf
Hard copy 1 page (A4)
Information Sustainability Plan
Web link http://www.kingston.ac.uk/sustainability/KU_Sustainability_
Plan%20_07-12.pdf
Hard copy 19 pages (A4)
Information Intersite Bus Service
Web link http://www.kingston.ac.uk/bus
Hard copy Webpage printout

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5.10 Complaints policy

If you are unhappy with the service that you have received in relation to either this publication scheme or any other request that you have made to the University under the Freedom of Information Act 2000, and wish to make a complaint or request a review of the University’s decision, please contact:

Dr Chris Ince, Head of Secretariat, Kingston University, River House, 53-57 High Street, Kingston upon Thames, Surrey, KT1 1LQ; c.ince@kingston.ac.uk

In the event that you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner cannot make a decision unless you have exhausted the complaints procedure provided by Kingston University. The Information Commissioner can be contacted at:

The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Please see 5.3 above for the University’s Student Complaints Procedure.

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5.11 Records management and personal data policies

Information Information Security Policy
Web link http://www.kingston.ac.uk/info-security/information/02.htm
Hard copy Webpage printout
Information Information Communication Technology Security Policy
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
ICT.pdf
Hard copy Webpage printout
Information Data Protection Policy
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
data_protection_policy.pdf
Hard copy 4 pages (A4)
Information Privacy Policy
Web link http://www.kingston.ac.uk/~kuweb/privacy-policy
Hard copy Webpage printout
Information Policy on the Management and Retention of Student Files
Web link http://kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
Management_and_Retention_of_Student_Files.pdf
Hard copy 4 pages (A4)
Information Copyright Information
Web link http://www.kingston.ac.uk/library/copyright/StaffStudents/
copyright_staff_students_index.html
Hard copy Webpage printout
Information Freedom of Information Policy
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/
documents/Freedom-of-Information-Policy.pdf
Hard copy 5 pages (A4)

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5.12 Research policy and strategy

Information Research Policies and Guidance
Web link http://www.kingston.ac.uk/research/policies-and-guidance
Hard copy Webpage printout
Information Research Strategy
Web link http://www.kingston.ac.uk/research/research-strategy/
documents/research_strategy.pdf
Hard copy 11 pages (A4)
Information Research and Enterprise
Web link http://www.kingston.ac.uk/research/research-and-enterprise
Hard copy Webpage printout
Information Intellectual Property Rights
Web link http://www.kingston.ac.uk/aboutkingstonuniversity/
howtheuniversityworks/policiesandregulations/documents/
intellectual_property.pdf
Hard copy 22 pages (A4)

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5.13 Charging regimes and policies

Information Undergraduate Money Matters
Web link http://www.kingston.ac.uk/undergraduate/money-matters
Hard copy Webpage printout
Information Postgraduate Tuition Fees
Web link http://www.kingston.ac.uk/postgraduate/fees-and-funding/tuition-fees
Hard copy Webpage printout

Freedom of Information Charging Policy: Documents available electronically, either via links in this publication scheme or via an e-mail attachment from the Freedom of Information Officer, will be supplied free of charge. A charge of £1 per CD-ROM will be made where the size(s) of electronic file(s) requested is sufficiently large for it not to be possible to send the requested information by e-mail, or where the information has been specifically requested in this format. A charge will not be made for hard copy paper documents, except where a total of 100 or more pages has been requested, in which case a charge of 2p per page will be made to cover photocopying costs. The University reserves the right to amend this charging policy at any time. Any charges payable will be notified to the applicant, and payment required, prior to the request being fulfilled.

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